Disneyland. Part two, Princess for a day

In part one I talked about the queue design in Disneyland. In part two, I want to talk about the employees of the park, or as they are known, cast members. The cast members at the Magic Kingdom are a special group of people. They do a good job in making the experience special, not by being all loud and boisterous, but in small subtle ways, and it was the subtlety that made it even more amazing. When we first walked onto Main Street, one of the first things I noticed, as did my daughter, was a row of cast members in uniform greeting us with giant, over-sized Mickey Mouse hands; a nice touch. When it came time to go on the rides, I was impressed the the efficiency and care taken by the operators. As a veteran of summer expositions populated by the good folks of Conklin et al., it felt nice to walk the park without being subjected to the "carnie wave" beckoning me, come hither. Some rides had pre-recorded messages for the riders, but a good number of them had the operators giving instructions in their own unique way. At one point we passed by the Buzz Lightyear ride and noticed it wasn't operating. There were cast members standing in front of the entrance announcing their regrets for this inconvenience. One cast member, when asked why the ride was not operating, confidently and without pause, reported that they had run out of batteries and were currently searching for the right ones to replace them; that made me smile.

First, wardrobe. Next, make-up...

Without question, though, the highlight of our interaction with the cast members, and indeed the highlight for me this entire trip was when our four-year-old daughter got to dress up as Princess Aurora for a day. My wife and I had arranged this to be a surprise for our daughter, so that morning she woke up to find a package at our hotel room door from Aurora. When she opened it, she found a Sleeping Beauty dress and crown that my sister, who had recently visited Walt Disney World had generously bought for this occasion. As we made our way into the park that morning, I caught onto something that had I had noticed our first day in the park when my daughter had worn a Rapunzel dress. It started with the cast member scanning our tickets. As good mornings were exchanged there was suddenly, "... and good morning princess! I hope you enjoy your day." Much like the batteries comment from earlier, this was done confidently and without pause. The next surprise was a princess make over that my wife had arranged at the Bibbidi Bobbidi Boutique. My daughter was attended to by a Fairy Godmother in training as they did her hair and make-up. Whilst in the boutique, my wife was addressed as Your Highness (which she loved!) and was asked if "the King" would be attending to see the princess as well. Again, it's the little things.

It's hard work being a princess

The king gets to see his princess

When the girls had finished at the boutique, we met up again and made our way through the park. Every time we went on a ride or interacted with a cast member my daughter was addressed, not just as princess, but as Princess Aurora. Usually my daughter becomes quite shy when this much attention is given to her, but even she could not help but smile.

The next big thing on our list was a lunch with the princesses. This is when the princesses come around to each table during the meal and give you opportunity to take photos with them. Each princess who came by was beautifully done up and played the part very well. Princess Aurora (the official one, not our daughter) said, "Oh look, it's my twin." when she came to our table. I must take this opportunity to mention Belle who gave special attention to our 22-month-old son, even giving him a kiss on his head.

Her Majesty, The Queen, flanked by the Princesses Aurora.

After lunch we continued with our rides and such, all the while being reminded that we were in the presence of royalty. This happened to to be our day to see the World of Color water show and the fireworks display, so by the end of the evening we had one tired princess. We knew, though, that she had a great day; so much so that the next day we were dealing with a bit of a princess hangover and insisted on wearing her Rapunzel dress the last day at Disneyland. 

As we spent our last day at Disneyland, I was once again impressed at how the cast members zeroed in on the purple dress and addressed our daughter as Rapunzel.

The perfect cure for a princess hangover? A giant Mickey Mouse cookie!

I can see how some might find this all very silly. Why have I made such a big deal over something as simple as employees calling my daughter a princess? All I can say is there was something very special that I saw in the face of my daughter when she came out of the Bibbidi Bobbidi Boutique. Something that carried on through the day as she was recognized as Princess Aurora. There was something to her smile that showed through the usual shyness that overtakes her when strangers pay so much attention to her. It's for that smile that I thank the cast members of Disneyland.

For a father, the smile is all that counts.